FAQs

You may a few questions. We are here to answer…

What kind of products do you sell?

NutriWise is a high in protein, low-fat, portion-controlled, clinically proven program that helps people lose weight faster and more effectively than most diet plans. Our meals come in individual packets that you can mix with water or skim milk, microwave or refrigerate. We have 3 of our own brands available and offer hundreds of products and flavors. You will never get bored with our healthy shakes, soups, bars, oatmeal, cereals, fruit drinks, hot beverages, puddings, and chips. These great tasting products are so easy to prepare that is make healthy eating that much easier to achieve.

What is the average weight loss amount per week?

Individual results may vary. Being weighed on a scale isn’t the only way to test, you should also check additional indicators such how well your clothes are fitting and measuring your waistline. Clinical studies indicate that most people lose 2-5 pounds per week for the first two weeks and 1-2 pounds per week thereafter Individual results may vary, and are depend on factors such as your starting weight, how much exercise activity, weight loss goal, presence of medical conditions, use of medications, accuracy with diet compliance, etc. NutriWise suggests that you consult with your physician prior to starting any weight-loss program.

What kind of support do you provide?

Not only do we supply you with the best tasting, most effective diet foods available. Our highly trained in-house medical staff is always available to assist you with: product knowledge, weight loss and nutrition, exercise and support. Don’t be shy, give us a call, we’re here to help you!

Shipping – FREE Shipping?

That’s right, we offer free UPS Ground shipping on all orders over $59.00 (in Continental USA).

Samples – FREE Samples?

That’s right, we offer free samples with every order!

Where do I find a product’s ingredients and nutritional information?

Simply click on any particular product and the nutritional information will be listed. We also have product photos with this information available on our website. Occasionally our manufacturers may change this information slightly, however we do keep up to date with this information. If I decide to purchase an item that is on backorder, when will I expect to receive it? Occasionally, what happens is that the manufacturer runs short on popular items and will place them on a backorder status. There is no certain date that we can provide until we hear directly from the manufacturer (typically within 1 week after your purchase). We will contact you before we ship your order with the latest update and offer you any alternative.

What happens when an item is suddenly backordered and I had free shipping on my original order?

If we run out of a product at the time of your purchase, we will place those items on backorder status will ship the products that are available. When the backordered items arrive, we will ship them to you at no additional cost to you.

Is your Website Secure?

Our website has many security measures in place to protect the loss, misuse and alteration of the information under our control. Please scroll to the bottom our site pages and view our security verification seals. All sensitive data entered by the customer is done through SSL, “Secure Sockets Layer” encryption. SSL is a protocol for transmitting private documents via the internet. SSL is used by many websites and used for confidential information such as credit cards. SSL is the highest form of security permitted in the industry. For further verification, look up on the address bar once you are in the checkout area, and the address line should begin with www.https

Are there any diet plans available?

Yes there are! We have many diet plans for you to sort through. Just click on the program type of interest and there is a diet plan to download on that page:

http://www.doctorsbestweightloss.com/diet-programs

We can also email any diet program by request, free of charge.

Do I have to use all your products to lose weight?

We recommend that you take our products during the day followed by a “healthy meal” for dinner (You can also change it up and have your “healthy meal” for breakfast or lunch).

What are the benefits of using your products?

You can use our products to safely lose the weight you want to achieve, or use them to maintain your current healthy weight. Our products take the thinking out of meal planning and preparation, giving you a healthy on-the-go alternative to fast food. It’s also delicious and provides you with a number of daily vitamins and more.

Why are your meal replacements a good way to lose weight?

Packed with vitamins and minerals, our high protein meal replacements helps you achieve a feeling of fullness with a nutritious yet low-calorie meal. Our meal replacements will satisfy your cravings for “something sweet” while containing much less sugar and fat than comparable products on the market.

Is there a membership fee to receive products and support?

Absolutely not! Although many weight loss clinics require a contract when joining a program, we just want to make this process easy and affordable. Our goal is to help as many individuals as possible, feel great and look great!

When does my order ship?

All orders before 3 p.m. Eastern time are shipped the same business day. We even go the extra mile try and ship all orders that arrive before UPS picks up the packages.